More and more people today are familiar with Zoom and virtual meetings. However, don’t assume everyone in your cohort comes with the same level of knowledge or experience. Spend some time the first week making sure everyone knows the basic skills. This will lessen their anxiety and open them up to an engaging virtual experience. This includes some tools that will help you facilitate, like the chat and breakout rooms. Whenever possible, use the breakout rooms to allow for more intimate and smaller group discussions. Direct participants to the chat to share thoughts, feelings and likes to conversations.